Refund & Returns Policy

All goods are sold subject to our condition of sale:

Conditions of Sale

  1. Minimum acceptable order £13.20 plus delivery (£5.90)
  2. All weights, measurements and dimensions are approximate
  3. Delivery is subject to conditions of sale of our delivery agents, Core Fulfilment Ltd. Their conditions can be viewed on
  4. You have a 14 day cancellation period from the date the goods are received. If you wish to cancel your order, you must contact us before the 14 day deadline has passed, you can let us know by telephoning 0800 043 1707 or email
  5. Other Refunds are only available on faulty or damaged goods. If anything you order from us arrives damaged or faulty, please let us know within 10 days of receipt, and we will arrange for refund. You can let us know by letter, phone or email as above.
  6. Buyer pays postage for  returns due to change of mind or if the buyer is unavailable to accept delivery and does not respond to courier calling card.



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Disclaimer: Any health matters referred to on this website or associated text does not represent health claims by Acilis by Spritzer, SilicaWaters, Chuan Sin Sdn. Bhd (Spritzer) or any person/persons mentioned herein. Visitors to our website can research scientific information mentioned for themselves by using web links provided

Disclaimer 2: Chuan Sin Sdn Bhd (Spritzer) makes no warranty or representation as to the accuracy or completeness of any information or the reliability of any advice, opinion, statement or other information contained herein. All information, content, and material of this website is for informational purposes only and they are not intended to serve as medical or health advice or to represent the opinion of a qualified health care professional. The information, content or material published in this website are extracts from relevant articles or research and they are not claims, statements or representation made by the respective authors. You are advised to read the relevant articles or research from the web links provided herein. Any reliance on any information, opinion, statement or content in this website shall be at your own risk.

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