Refund & Return Policy

Refund & Returns Policy

All goods are sold subject to our condition of sale:

Conditions of Sale

  1. Minimum acceptable order £13.20 plus delivery (Yodel £5.45)
  2. All weights, measurements and dimensions are approximate
  3. Delivery is subject to conditions of sale of our delivery agents, Core Fulfilment Ltd. Their conditions can be viewed on www.corefulfilment.com
  4. You have a 14 day cancellation period from the date the goods are received. If you wish to cancel your order, you must contact us before the 14 day deadline has passed, you can let us know by telephoning 0800 043 1707 or email info@SilicaWaters.com
  5. Other Refunds are only available on faulty or damaged goods. If anything you order from us arrives damaged or faulty, please let us know within 10 days of receipt, and we will arrange for refund. You can let us know by letter, phone or email as above.

NONE OF THE ABOVE AFFECT YOUR LEGAL RIGHTS

CONTACT US

We're not around right now. But you can send us an email and we'll get back to you, asap.

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